Cybercrime always seems to be in the headlines. It refers to crimes that take place online, of which there are many different types.

Typically undertaken via website, social media platforms and smartphone apps, cybercrime usually results in personal or confidential information being stolen.

It goes beyond the internet, too. Incidents such as grooming, harassment, stalking and financial fraud blur the line between online and offline crime.

If you need help dealing with the impact of cybercrime, we’re here to help. Our service is completely free and every conversation you have with us will be confidential.

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Protecting yourself online

Thankfully, there are plenty of things you can do in order to help protect yourself from being subjected to cybercrime:

  • make sure you have up-to-date antivirus software installed on all of your devices;
  • use strong passwords that use numbers, letters (both upper and lowercase), symbols and special characters;
  • only shop and bank on secure websites that display the padlock symbol in the address bar; and
  • delete emails that are from unrecognised senders or which look suspicious.

What to do if you’ve experienced cybercrime

If you’ve been the victim of any type of crime, start by reporting it to the police.

If fraud has taken place (such as identify theft), contact Action Fraud.

If you’re unsure about the next steps or would simply like some impartial, experienced advice, contact us.

Further information can be found at: